Privacy Policy for AnitaHost.com
Last Updated: Monday 24 March 2025
1. Introduction
Welcome to AnitaHost.com ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://anitahost.com and use our hosting, domain registration, and related services (collectively, the "Services").
By using our Services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access or use our Services.
2. Information We Collect
We collect several types of information to provide and improve our Services.
A. Personal Information You Provide Directly:
- Account Information: When you create an account, we collect your name, email, address, phone number, and payment information (processed securely).
- Domain Registration Information: For domain registration, ICANN requires us to collect and share your contact details with the relevant domain registry. This data may appear in the public WHOIS database.
- Customer Support: Information you provide through support chats, emails, or calls may be retained for quality assurance.
- Content You Host: We store website files, databases, emails, and other data that you host on our servers.
B. Information Collected Automatically:
- Log Data: Includes IP address, browser type, pages visited, time and date, and usage duration.
- Cookies and Tracking Technologies: Used for analytics, functionality, and user experience improvements. You can disable cookies via browser settings.
- Device Information: Includes device model, operating system, and identifiers for service optimization.
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide and maintain Services, process payments, and deliver customer support.
- To comply with legal requirements such as ICANN domain registration obligations.
- To communicate service updates, security alerts, and promotional offers (with your consent).
- To analyze, improve, and secure our systems and customer experience.
- To enforce our Terms of Service and protect against fraud and misuse.
4. Legal Basis for Processing (For EEA Users)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
- Performance of a Contract: To fulfill our hosting agreement with you.
- Legal Compliance: To meet ICANN and regulatory requirements.
- Legitimate Interests: To improve services, prevent fraud, and ensure network security.
- Consent: Where applicable, you may withdraw consent at any time.
5. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share it in these circumstances:
- Service Providers: Trusted partners that assist with payment processing, infrastructure, and customer support.
- Domain Registration: ICANN mandates the sharing of certain WHOIS data with registries.
- Legal Requirements: To comply with court orders, government requests, or applicable laws.
- Business Transfers: In the event of mergers or acquisitions, your data may transfer to new ownership.
- Protection of Rights: To prevent fraud, abuse, or violations of our Terms of Service.
6. Data Retention
We retain personal information only as long as necessary for legal or operational reasons.
- Account Data: Retained while your account is active.
- Domain Data: Retained per ICANN regulations after expiration or transfer.
- Log Data: Stored temporarily for security and analytics.
7. Your Data Protection Rights
Depending on your region, you may have rights to:
- Access and receive a copy of your personal information.
- Correct inaccurate or incomplete information.
- Request erasure ("right to be forgotten").
- Restrict or object to processing of your data.
- Opt out of marketing emails using the “unsubscribe” link.
To exercise these rights, contact us using the details below.
8. Data Security
We employ SSL encryption, firewalls, and secure data centers to safeguard information. While we strive for maximum protection, no system is completely secure, and we cannot guarantee absolute safety.
9. International Data Transfers
Your data may be stored or processed in countries outside your jurisdiction (e.g., the United States, Germany). Transfers from the EEA/UK rely on Standard Contractual Clauses or other legal mechanisms.
10. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect data from minors. Parents or guardians who discover such data should contact us for immediate deletion.
11. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their Privacy Policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will appear on this page with the revised “Last Updated” date, and significant changes will be communicated via email or notice on our website.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
